• NOC Technician I -Weekends (Sat/Sun day shift)

    Job Locations US-CA-Rocklin
    Posted Date 1 month ago(6/7/2018 2:57 PM)
    Job ID
    2018-1236
    # of Openings
    1
    Category
    Engineering
    Type
    Regular Part-Time
  • Overview

    Our NetNOCwork Operations Center (NOC) Technicians monitor our EMF’s radio networks. They partner with Engineers and Broadcast Techs to ensure EMF programs are broadcast in compliance with FCC guidelines and the highest level of quality.  They do this by proactive remote communication w/broadcast equipment and staff. 

     

     

     

     

     

    This is a part-time position that is based out of our headquarters in Rocklin, CA.  

     

    Shift:  Saturday & Sunday, day shift (16 hours w/opportunities for additional hours if desired)

     

    Learn more about what our NOC does: Article about our NOC

    Responsibilities

    As a NOC Tech I, here are a few things that you'll be doing...

    • Interpret and verify audible or visible signals received on transmitter remote control systems indicating transmitter or other related information at EMF’s facilities.
    • Use basic troubleshooting skills to triage, isolate, and equipment operation via remote control and/or software/firmware problems in broadcast equipment.
    • Take corrective and proactive action to resolve problems or report problems to Engineers.
    • Actively coordinate, cooperate and communication with Field and Contract Engineers to assist with operation, testing, and remote repair of broadcast equipment (such as remote control equipment, satellite-fed equipment and communications equipment) used in radio broadcasting.
    • Verify daily delivery and integrity of transmitter and activity logs. In addition, prepare other reports including telemetry analysis as appropriate.
    • Adjust Network Operations Center equipment to ensure uninterrupted service.
    • Assist in various adjustments and repairs to EMF uplink and related equipment.

     

     

     

    Qualifications

    Here's what we're looking for in a NOC Tech I...

    • Basic knowledge of transmitter operations and legal limits.
    • Basic knowledge of SNMP, IP, VSAT, Remote Control Systems, Processors, Endecs, etc. to perform NOC duties as assigned with substantial supervision.
    • Strong attention to detail.
    • Ability to think logically from problem to solution, and when appropriate, develop alternative solutions.
    • Strong communication and customer service skills. Ability to communicate internally and externally and quickly respond to "customer" concerns with compassion and excellence.
    • Proven ability to deal with multiple, simultaneous problems in a systematic and logical manner.
    • Ability to carry out instructions, deal with problems, and resolve problems in a timely manner.

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