Are writing and helping others your strengths?
If so, have we got the position for you!
Our Audience Engagement team has a temporary opening for an Audience Engagement Specialist.(Correspondence)
Because of our interactions with listeners, our Audience Engagement team serves as an extension of what is happening on-air. We enhance the listener experience through our level of customer service, offering accurate and timely responses to their inquiries.
The role of supporting and responding to listeners requires the ability to listen well, show empathy, effectively address the inquiry using conversational communication. We problem solve using ministry guidelines, balancing with creative solutions, improvisation and discernment. It’s a high energy, fast-paced, fast-changing position because the volume and momentum are media and technology driven.
What you’ll be doing…
Success for this position is based on understanding and portraying the EMF brands, knowing our listening audience and being personally passionate about our mission and values.
What we’re looking for...
Temporary Duration: Through the end of 2021 (possibly longer)
Shift Hours: Monday - Friday, 6am - 2:30pm
Hourly Rate: $16/hr
Work Location: Franklin, TN
Please attach writing samples in addition to your resume.
*writing samples could include personal letters or business correspondence, reports, etc.
What to expect when you apply...
Key words: Christian Jobs, Ministry, Church, correspondence, receptionist, customer service, administrative, clerical, office, email, social media, phone