K-LOVE and Air1 inspires & encourages our listeners to have a closer relationship with Christ. YOU can play a part in making that happen!
Because of our interactions with listeners, our Digital Care (Audience Engagement) team serves as an extension of what is happening on-air. We enhance the listener experience through our level of customer service, offering accurate, and prompt responses to their inquiries.
The Digital Care Supervisor aids our audience and donors through digital response while leading and developing a team of Digital Care Specialists and Associates. You will be responsible hiring staff, training, scheduling, digital quality control, and will be an active member of the Audience Engagement Leadership team.
A few areas of responsibility include:
Why work for Educational Media Foundation, K-LOVE/Air1?
Educational Media Foundation (EMF) is a nonprofit, multi-platform media company on a mission to draw people closer to Christ. Founded in 1982 in Santa Rosa, CA, with a singular radio station, EMF today owns and operates the nation's two largest Christian music radio networks (K-LOVE and Air1) with over 1,000 broadcast signals across all 50 states, streaming audio reaching around the world, and a growing family of media ministries including podcasts, books, films, concerts, and events. EMF employs nearly 500 team members between its offices in Nashville, TN, Rocklin, CA, and field locations around the country. You can view our mission and values here Mission, Beliefs & Values.
As the nation’s largest nonprofit Christian Broadcast/Media organization, this position offers competitive pay and that's not all. Our Total Rewards package also includes outstanding medical, dental and vision protection, as well as a robust 401K plan. You will have access to a wide variety of programs to help you balance your work and personal life, including a generous paid time off policy, learning, growth and advancement opportunities. Even better, we have some cool not so usual benefits, like the ability to pray openly, be plugged in at Christian concerts, and represent our ministry at industry networking opportunities.