Reporting to and partnering with the Vice President of Engineering & Operations, the Director of Facilities Operations provides leadership for the Facilities team and supports the facility needs of EMF Team Members and visitors. This multifaceted role combines the core requirements of a traditional Facilities Director with elements of a Facility Management, Maintenance Planning, Event Administration, and Customer Service in the operations, maintenance, and support of EMF-occupied facilities.

What You Will Be Doing...

• Oversee and ensure optimal functioning of building operations including repairs, refurbishments, and the maintenance of mechanical, electrical, fire/life safety, plumbing, waste management, and elevators.
• Oversee the day-to-day operation of the Facilities Department by providing leadership, direction, training, mentoring and other support to Facilities team members.
• Evaluate and select contractors for facility projects and delivery of services.
• Manage all maintenance issues and Help Desk tickets assigned to Facilities in a timely manner, with diplomacy, patience, and grace.
• Manage the worship center, security systems, sprinkler systems, studios, and chapel.
• Manage relationships with applicable vendors, contractors, suppliers, and landlords to best serve EMF’s needs.
• Offer services on assigned projects concerning design, construction, development, or installation of buildings and facilities.
• Supervise construction, equipment installation, renovation, and redesign projects, overseeing progress to ensure that timing, costs, and contract requirements are met. Inspect completed work for conformance to prints, specifications, and standards.
• Work with applicable leadership to review design changes, equipment specifications/substitutions, and purchasing/accounting procedures.
• Remain responsive to the facility needs of EMF team members, including furniture moves, hanging pictures, event set up and tear down, etc.
• Diplomatically resolve facility requests and manage conflicts as needed, such as assisting in setup and teardown of sets and furniture for video shoots.
• Monitor and enforce compliance with applicable safety regulations that pertain to the Facilities Department Ensure self and Facilities team members are current with all applicable training.
• Establish and maintain schedules and procedures for effective preventative maintenance tracking/execution.
• Perform and/or direct regular inspections, assessments, and maintenance of buildings, grounds, and infrastructure to meet EMF’s requirements and all applicable government regulations.
• Manage the relationship and performance of janitorial services through periodic review and feedback from EMF team members.
• Ensure that tools and equipment used in performing these job responsibilities are properly maintained, repaired, or replaced as required.
• Schedule and coordinate repair and maintenance activities to prevent unnecessary interruptions to broadcasts and operation of other departments.
• Identify actual and potential problems and devise and implement effective, timely, high-quality solutions.
• Identify and implement cost saving measures while maintaining or improving quality.
• Manage all vendor service agreements and invoice approvals using EMF’s software platform.
• Demonstrate empathy and concern for team member’s requests.

What We Are Looking For...

• Bachelor's Degree, or combination of education/training with relevant experience
• Minimum 3 years’ experience in Facility Management/Leadership.
• Minimum 5 years’ general facility maintenance experience.
• Deep technical knowledge in a broad range of Facility-related disciplines, requests, needs, and priorities including:
  • Embedded technologies and infrastructure used in buildings, Alarm systems, computerized HVAC controls, etc.
  • Mechanical/HVAC, Electrical, and Plumbing
  • AC power distribution and backup power systems
  • Blueprint reading.
  • OSHA regulations and requirements
• Knowledge of applicable software systems, including Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, Teams), Workload tracking software (Help Desk ticketing system). AutoCAD experience preferred.
• Demonstrated ability to troubleshoot and resolve facility equipment failures during meetings in conference rooms on demand.
• Demonstrated ability to graciously meet and interact with team members, vendors, and guests.
• Excellent interpersonal skills with the ability to develop sincere business/ministry relationships. Need to be seen as a team player, demonstrating a collaborative and flexible style, with a strong service mentality.
• Strong written and verbal communication and presentation skills.
• Demonstrated commitment to the social sector with a passion for our mission and values.

What can we offer you?

• Industry leading Medical, Dental & Vision coverage
• Short/long term disability and life insurance
• Robust 401K with company match
• Parental leave with Baby Bonding pay
• Generous PTO, holiday and sick pay
• Unique company culture that includes exclusive access to concerts, movie premieres, media industry events, and more
• Leadership and Career Development Programs including free access to LinkedIn Learning platform

Why work for Educational Media Foundation, K-LOVE/Air1?

Educational Media Foundation (EMF) is a nonprofit, multi-platform media company on a mission to draw people closer to Christ. Founded in 1982 in Santa Rosa, CA, with a single radio station, EMF today owns and operates the nation's two largest Christian music radio networks (K-LOVE and Air1) with over 1,000 broadcast signals across all 50 states and beyond, streaming audio reaching around the world, and a growing family of media ministries including podcasts, books, films, concerts, and events. EMF employs nearly 500 team members between its offices in Nashville, TN, Rocklin, CA, and field locations around the country. You can view our mission and values here Mission, Beliefs & Values. 

“As an Equal Opportunity Employer, EMF makes employment decisions based on merit and other legitimate reasons. The Company is committed to a diverse and inclusive work environment and the promotion of equal employment opportunities regardless of protected class, characteristic or status.  However, EMF is also a religious non-profit organization where all team members contribute to the Company’s mission of encouraging our audiences “to have a meaningful relationship with Christ.” Therefore, pursuant to the Civil Rights Act of 1964, Section 702 (42 U.S.C. 2000e I(a)), EMF has the right to hire only candidates who agree with the Company’s Statement of Faith.  Also, as a religious non-profit organization, the Company is not governed by the CA Fair Employment and Housing Act.”