The media landscape is changing, and our Traffic/Continuity Specialist will get us through those changes by ensuring digital assets make their way in, through, and out our workflows and pipelines.  We’re already one of the largest terrestrial radio networks on the planet, with both network origination and local affiliation of radio logs all under one roof.  Now, we’re expanding into the world of digital insertions for both streaming radio and our new podcast network AccessMore.  We’ll need a truly gifted steward of digital assets to support traditional radio traffic and continuity while keeping cool under the pressure and challenges of shaping what those tasks will look like in our new media offerings.   Who are we?  K-LOVE/Air1/AccessMore/WTA is the largest non-profit Christian media organization in the country. Our mission is to create compelling media that inspires and encourages you to have a meaningful relationship with Christ. You can view our mission and values here Mission, Beliefs & Values.    So, what will you be doing on a daily basis? - Continuity for AccessMore shows (Audio, Graphics, and Video). - Day to day lead for this mission critical roll. - Track and report on media sanity for all raw, produced, and final media assets. - Upload final media to headend systems and validate result. - Troubleshooting and communication with EMF Content Operations staff. - Optimize Traffic and Continuity workflow, ensuring best possible experience for EMF staff, podcast providers, and our audience. - Enter, optimize, and track orders and assets for terrestrial and digital insertions. - Train new users and provide ongoing support. Here’s the experience and background we are seeking. - Bachelor’s degree or equivalent experience. - Significant experience in modern Traffic systems especially RCS Aquira and AdsWizz products. - Experience with work-order and ticketing systems. - Deep understanding of file types, codecs and containers, metadata and tagging systems and theories. - Experience with new integrations of previously separate systems. - Extremely detail oriented while easily adjusting to shifting demands and deadlines. - Ability to get results without sacrificing treatment of people or health. - Self motivated and proactive with the ability to work independently and as part of a team. - Ability to master new technology quickly, and provide actionable recommendations for improvement. What can we offer you? This is an hourly position which offers up to $24/HR and a benefits package including medical, dental, vision (for team member and family), matching 401K, FSA, Parental leave with Baby Bonding pay, generous paid vacation, sick and holiday. In addition, you will enjoy the ability to pray openly, development and advancement opportunities, free access to LinkedIn Learning platform, hybrid WFH and on-site, some flexibility in schedule, meaningful work relationships and more. 

Procurement Manager   We are seeking a strategic buyer; a person who is a true business partner to our department heads and current buyers. Someone who can create a holistic, healthy, unified purchasing department that focuses on relationships, communication, facilitation and cost savings for the ministry. We need you to be hands-on with the day to day and strategic with the procurement function. In addition, a VALUES FIT is top priority. Do our values align with yours? Mission, Beliefs & Values. If so, please read on. This role will reside in our Franklin, TN offices.    Day to day  - Manage all purchasing activities and establishes strategic purchasing processes and procedures. Devise and implement effective sourcing and procurement strategies. - Build effective and efficient relationships with suppliers with the intent on a long-term, mutually beneficial relationship. - Negotiate contracts with vendors to secure advantageous terms. Help to control spending and building a culture of long-term savings related to procurement. - Approve the ordering of necessary goods and services. Finalize details of purchase orders and deliveries. - Evaluate the effectiveness of existing contracts, and work with Legal and appropriate department head(s) to improve contracts as appropriate. - Evaluates and analyzes purchasing trend and price trend to identify forecasting demand and minimize purchasing costs. Track and report key functional metrics related to improvements in Procurement’s efficiency and effectiveness. - Collaborate with other team members to ensure clarity of expectations and specifications. - Be aware of industry trends that could impact suppliers and/or their relationship with EMF. - Plan for unfavorable events through evaluation of EMF, vendor, and industry conditions. - Perform risk management for supply contracts and agreements. Here's what we need from you - Minimum 5 years’ experience in Procurement at a mid-large sized organization (over 400 employees). - Minimum 3 years’ experience in Procurement Management/Leadership as a Procurement Manager, Procurement Officer, or Head of procurement. - Experience creating a procurement program, not just following current model. - Possess a knowledge of sourcing and procurement techniques as well as dexterity in “reading” the market. - Demonstrated abilities in negotiation and networking. - Understanding of the technical and operational needs of radio or television, preferred. - Good knowledge of supplier or third-party procurement management software. - Aptitude in decision-making and working with numbers. - Experience in collecting and analyzing data. - A collaborative and flexible style, with strong service attitude. Need to be seen as a team player. - Excellent interpersonal skills with the ability to develop sincere business/ministry relationships. - Strong written and verbal communication and presentation skills. - Demonstrated commitment to the social sector with a passion for our mission and values. Great Benefits   This opportunity is in Franklin, TN, on-site.  We are remote and on-site as needed during Covid. This position is exempt and we offer a rich benefits package including medical, dental, vision, matching 401K, generous paid vacation, sick and holiday. In addition, you will enjoy the ability to pray openly, development and advancement opportunities, free access to LinkedIn Learning platform, a mentor, meaningful work relationships and more. 

Have you ever wanted to use your experience within the Promotions/Events field to impact lives?  In this role, you can do just that! K-LOVE and Air1 inspires & encourages our listeners to have a closer relationship with Christ.  YOU can play a part in making that happen!   As Promotions Manager, you'll be responsible for increasing brand awareness of the K-LOVE and Air1 brands within the Denver market. You will lead an office in partnership with the Promotions Coordinators to create strong relationships within your community; expose the radio station to people who have never heard K-LOVE and Air1; and deepen listener’s experience through contesting, ministry outreach, and events within three hours of the local office. Success will be measured by local community partnerships, web site visits, social media participation, and listener attendance and engagement at events. We are considering candidates from the local Denver market.   Here's some of what you will be doing as Promotions Manager of our Denver team: - Responsible for strategic listener building efforts, listeners experience and impact in the community through live events, promotional efforts, and strong community relationships. - Provide leadership and day-to-day management for the Promotions Coordinator. Recruit, train, mentor, coach and develop Coordinators, conduct performance evaluations. - Lead the office in promotional strategies, day to day administrative tasks and exceeding market goals. - Ensure brand consistency and standard operational procedures in the office. - Develop and build relationships within the community that result in promotional partnerships that align with/grow target market. - Develop and maintain an ongoing calendar of events and on-air content that helps to increase listenership, deepen listener experience with K-LOVE and Air1, and increase community impact, meeting local and national goals. - Seek out, participate in, and evaluate local promotional events. Proactively stay informed of and participate in, community, church, and major city events. Strategically and creatively evaluate and plan participation for the strongest impact. Schedule and staff all events, ensuring consistency and excellence in “our message” and brand presentation. - Proactively suggest and create innovative ways to reach potential listeners and spotlight the K-LOVE and Air1 heart, brand and frequency and increase traffic to our website. - Work with local promoters and ministries to promote events that are consistent with the format and audience for K-LOVE and Air 1. Promote EMF stations at these events through displays, stage presence, and other creative options. - Develop a team of approved volunteers to partner and positively represent K-LOVE and Air1 and to assist with promotional activities at events and concerts. Here's some experience and background we are looking for: - Bachelors’ Degree in marketing, communications, or a combination of education/training with relevant experience. - Minimum of 2 years of experience in marketing, promotions, brand management, or equivalent. - Strategic thinker, leader and networker. - Strong organizational and administrative skills. - Prior radio industry experience a plus. - Prior experience in a leadership/supervisory role with direct reports a must. Servant leadership approach. - Strong knowledge of radio promotional and marketing techniques and best practices. - Excellent interpersonal skills with the ability to develop sincere business/ministry relationships. - Strong communication skills to articulate value to potential partners. Experience and skill creating a contagious enthusiasm. - Demonstrated ability to work independently, establishing and meeting performance/market goals. - A collaborative and flexible style, with strong service mentality. Need to be seen as a team player. - And most importantly, a passion for the ministry of K-LOVE & Air1. Here's some cool benefits we offer: This is an exempt position which offers a rich compensation and benefits package including medical, dental, vision, matching 401K, generous paid vacation, sick and holiday. In addition, you will enjoy the ability to pray openly, development and advancement opportunities, free access to LinkedIn Learning platform, a mentor, meaningful work relationships and more.    This role is based in Denver, CO with travel to events within 1-3 hours of the office. We are considering candidates from the local Denver market. 

If you have excellent customer service skills working through various computer technical issues, detailed, and strong documentation experience, Educational Media Foundation may have the job for you! We’re the largest Christian broadcasting network in the country with a growing set of media in Radio, podcasting, streaming, publishing, and live events. The word of Jesus speaks for itself, but we’re in a position where we partner with the message of Christ to bring hope to our growing listener base. You can view or mission and values at www.klove.com or https://www.klove.com/about-us/mission   Our Desktop Support Technician II provides support to end users on a variety of technical issues, responding to phone, e-mail and in-person requests for technical support. This position is responsible for documenting, tracking, and monitoring the problem to ensure a timely resolution, in addition to identifying, researching, and resolving technical problems. The Desktop Support Technician II also maintains, upgrades and/or replaces computer hardware and software systems. Supported platforms include: Windows PCs, Apple Macs, Tablets and smart phones.   This opportunity is on-site in Franklin, TN   Here is some of what you will be doing: - Answer, evaluate and prioritize incoming calls, voice mails, emails and in-person requests for assistance from users experiencing problems with hardware, software, networking and other computer related issues. - Interview users to collect information about their problem and lead user through diagnostic procedures to determine source of error. - Handle problem recognition, research, isolation, resolution and follow-up for advanced user problems. - Formally contribute to the team knowledge base by recording problem resolution and creating/maintaining training and installation documentation. - Informally contribute to the team knowledge base through conversations and participation in team meetings and round table discussions. - Maintain, analyze, troubleshoot and repair computer systems, hardware and computer peripherals. - Follow up on completed help desk tickets to verify satisfactory resolution and customer service ratings. - Log and track calls using problem management database and maintain history records and related problem documentation. - Call software and hardware vendors to request service regarding defective products. - Responsible for moving computer, phone, and peripheral equipment when employees’ cubicles/offices are reassigned Technical skills to be successful: - AA Degree in Information Systems, Business or Communications, or equivalent. - Microsoft, CompTIA and Apple certifications desired (MCSE, Network+, ACSP). - Minimum of 4 years of professional hands-on experience doing Windows and MAC configuration, deployment and administration. - Experience troubleshooting and independently resolving moderately complex PC hardware and software problems. - Must have the ability to multi-task activities such as documenting/updating/ troubleshooting notes and conversing on the phone. - Solid understanding of Domains and interconnectivity technologies such as TCI/IP and DHCP. - Ability to write business correspondence and knowledgebase articles. Ability to effectively communicate information and respond to questions from groups of managers and users. - Advanced knowledge of all MS Office applications to include Outlook, Word, Excel, Access and PowerPoint. This is a non-exempt position which offers a hourly rate range of $24-26/hr. We offer a rich benefits package including medical, dental, vision, matching 401K, generous paid vacation, sick and holiday. In addition, you will enjoy the ability to pray openly, development and advancement opportunities, a mentor, meaningful work relationships and more.    

Are you the type of person who can spot insights easily or quickly identify patterns in the data? Do you like to solve complex business problems?   Educational Media Foundation is the largest Christian broadcasting network in the country with a growing set of media in Radio, podcasting, streaming, publishing, and live events. The word of Jesus speaks for itself, but we’re in a position where we partner with the message of Christ to bring hope to our growing listener base. Here is the perfect opportunity to combine your technical skills with your faith to serve.   Our Data Services team is looking for two Data Scientists to use advanced analytical tools and techniques, along with an inquisitive mind, to provide practical and actionable insight to leadership within the ministry.     This position can be based out of either Nashville, TN or your Remote Home Office.   In this role, you will:  - Manipulate large complex data related to transactional, demographic, and behavioral data of our audiences to identify trends and reach meaningful conclusions that inform strategic business decisions. - Mine and extract information from our data environments - Tell stories with the data and present complex information in simple, clear, and non-technical terms both in writing and verbally to groups ranging from staff to management. This will include preparing and delivering presentations with rich data visualizations and meaningful business insights and conclusions. - Implement algorithms and predictive modeling that will increase and optimize customer experiences, revenue generation, ad targeting, and other business outcomes. Necessary skills sets needed: - 8+ years of proven experience in an analytics role - Familiarity with programming for data analysis, such as SQL, Python, R, and the use of analytical software such as Snowflake, Tableau, PowerBI, and Alteryx. - Must be decisive and show ability to work with clients and assist their business and technical decision-making. - Natural communicator, who focuses just as much on the delivery and the “so what” of your insights, as you do on the technical craft of extracting them. Excellent written and verbal communication skills. - Excellent problem-solving skills with a strong attention to detail. Nice to have skill sets: - Experience in Customer Data Platforms (CDP’s), Digital campaign platforms such as Google Analytics, Pardot, etc. a plus. - Knowledge of cloud technologies such as Azure, AWS, Google Cloud a plus - Salesforce knowledge is a plus. Benefits and More: We offer a rich compensation and benefits package including medical, dental, vision, matching 401K, generous paid vacation, sick and holiday. In addition, you will enjoy the ability to pray openly; development and advancement opportunities; meaningful work relationships and more.    Employment Requirements: - Must pass a pre-employment reference and background check - Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future - Remote work must be in US area   Learn more about the company and apply at www.klove.com/careers  

We’re the largest Christian broadcasting network in the country with a growing set of media in Radio, podcasting, streaming, publishing, and live events. The word of Jesus speaks for itself, but we’re in a position where we partner with the message of Christ to bring hope to our growing listener base. You can view our mission and values here Mission, Beliefs & Values.     We are on a search for a Marketing Automation Specialist   Position can be remote home based!   You'll be responsible for applying your creative and technical skillset to implement, support and grow email, website and mobile engagement.  You will serve as the technology expert and administrator for our marketing automation platforms and campaigns to enable and support our donor engagement and marketing teams. The ideal candidate will have a passion for marketing automation and a solid understanding of the role of digital communications. This key role is hands on and requires experience with marketing automation, Pardot, Salesforce CRM and Exponea. This role in our IT organization will be responsible for implementation of cross channel campaigns to enable and support donor engagement and marketing teams. We are looking for someone that has experience in working in multi-platform environments and orchestration of data across different systems to enable marketing campaigns. Here’s a little more about what you will be doing:  - Implement and execute marketing campaigns by building multi-step communication journeys that include landing pages and email - Schedule, test and send emails to support marketing campaigns - Monitor email deliverability - Properly assign and track lead attribution between marketing automation (Pardot, Salesforce CRM and Exponea), Google Analytics, Tealium IQ and Ad platforms - Segment data to align with campaigns - Build and pull reports on campaigns and communicate results - Analyze and interpret data, generate insights and translate into actionable changes Technical skills to be successful: - 5+ years of professional experience in demand generation/ IT marketing operations - Proficient working knowledge of Pardot, Exponea and Salesforce and Content Management Systems - Advanced user knowledge of marketing automation best practices, including campaign organization, design, execution, measurement and database management - Knowledge of Google Analytics, Google Tag Manager - Basic understanding of HTML/CSS for bother forms and email content - Able to perform under pressure, prioritize and deliver results in a fast-paced environment - High aptitude to learn and adopt new applications to improve efficiency and generate results Bonus Skills: - Experience with Sitecore - Experience with Snowflake What can we offer you? This is an exempt position which offers a competitive salary and benefits package including medical, dental, vision (for team member and family), matching 401K, FSA, Parental leave with Baby Bonding pay, generous paid vacation, sick and holiday. In addition, you will enjoy the ability to pray openly, development and advancement opportunities, free access to LinkedIn Learning platform, meaningful work relationships and more.   

    Because of our interactions with listeners, our Audience Engagement team serves as an extension of what is happening on-air. As an Audience Engagement Associate (aka Customer Service Associate) you will be assisting callers and responding to social media (and other tasks as assigned).   The role of supporting and responding to listeners requires good listening skills, the ability to show empathy and effectively address the caller using conversational communication.  We problem solve using ministry guidelines, balancing with creative solutions, improvisation and discernment. It’s a high energy, fast-paced, fast-changing position.   What you’ll be doing… - Delivering outstanding customer service through written / verbal communication and follow-up. Communication channels include phones,  social media, email correspondence, and text. - Respond to social media. (Lots of social media!) - Assist our donors with account updates, and listeners with questions through live phone calls. (Lots of calls!) - And more! Success for this position is based on your understanding and portraying of the EMF brands, knowing our listening audience, and being personally passionate about our mission and values.      What we’re looking for... - 2+ years of experience in a customer service environment. - Prior experience as a receptionist or writing correspondence is a plus! - Strong written and verbal communication.  - Ability to multi-task inbound/outbound calls and written correspondence with a high level of accuracy. - Strong attention to detail. - Minimum keyboard speed of 45 WPM. - Strong computer skills; with Microsoft Office (Word, Excel, Outlook), search engines, Social Media  (Facebook, Instagram, Twitter) and smart devices. - Understanding and knowledge of our ministry or Christian music is helpful. - Candidates within commute distance of our Roseville / Rocklin, CA office area preferred.   Shift Hours: Sun 1-5pm, Mon-Tues 2-8pm, Sat 8am-5pm -OR- Tues, Thurs, Fri 2-8pm, Sat 12:30 - 5pm     Hourly Rate:  $14/hr     What to expect when you apply... - Upon applying you will receive a confirmation email.  If you don't receive that, check your junk mail folder. - You will be contacted via email to inform you of your application status. So keep an eye on your email inbox (and junk mail folder). - If selected to move forward in the process, you will be invited to complete an online assessment (computer usage & social media). - If that goes well, you'll interview with the team.   Key words: Receptionist, customer support, customer service, social media, christian jobs, ministry jobs, church jobs, administrative, office, correspondence, sacramento

We’re the largest Christian broadcasting network in the country with a growing set of media in Radio, podcasting, streaming, publishing, and live events. The word of Jesus speaks for itself, but we’re in a position where we partner with the message of Christ to bring hope to our growing listener base. You can view our mission and values here Mission, Beliefs & Values.     We are on a search for a Senior Salesforce System Administrator and Developer who thinks point & click first and development second.   Position can be remote home based!   You'll be responsible for system maintenance and administration in EMF's complex existing Salesforce implementation as well as configuring and developing Salesforce solutions for ongoing business requirements and managing integrations with other systems. You'll be a key contributor in our agile process that includes: the analysis and composition of requirements, design of architectural and component software features, design and implementation of system, design and implementation of test plan, and documentation of final product.     The team that you will be a part of, develops business applications that impact the entire ministry, allowing us to reach more people for Christ.  Our prayer is that our work will meaningfully impact believers and non-believers alike and grow a relationship with Christ.  If the thought of that excites you, keep reading!    Here’s a little more about what you will be doing:  - Responsible for building and customizing Salesforce Solutions - Responsible for tracking Salesforce platform and Nonprofit Cloud releases and their impact on EMF's Salesforce build - Participate in design and code reviews of Salesforce work items - Provide input into Salesforce engineering and product development - Work directly with our internal customers and other teams Technical skills to be successful: - Demonstrated experience with Salesforce configuration, custom development, integration experience - Proficient working with Apex Classes/Triggers, SOQL/SOSL, Visualforce, and Lightning Web Component Framework - Knowledge of REST/SOAP APIs and experience building integrations with Salesforce - Experience using ETL and mass data manipulation tools with Salesforce - Experience with the Nonprofit Success Pack (NPSP) - Experience with workflow rules, validation rules, approval process, process builder, reports and dashboards - Experience with Version Control (Preferably Git) and automated deployments - Experience with Azure Dev Ops (or other management tools like Jira or Pivotal Tracker) Bonus Skills: - Experience with Gearset - Experience with Salesforce Dx - Experience with JavaScript, HTML5, CSS3, Bootstrap and JQuery - Experience with Heroku Connect Desired Certifications: - Salesforce Certified Administrator - Salesforce Certified Advance Administrator - Salesforce Nonprofit Cloud Consultant - Salesforce Platform App Builder - Salesforce Platform Developer I What can we offer you? This is an exempt position which offers a competitive salary and benefits package including medical, dental, vision (for team member and family), matching 401K, FSA, Parental leave with Baby Bonding pay, generous paid vacation, sick and holiday. In addition, you will enjoy the ability to pray openly, development and advancement opportunities, free access to LinkedIn Learning platform, meaningful work relationships and more.   

  YOU!   If customer service is your gifting AND you have a passion for leading others, keep reading!   Our Audience Engagement Associate Supervisor (AEAS) leads a team of about 7 Audience Engagement Associates (AEA).  The Audience Engagement team is our customer service team.  They assist our audience and donors via phone, email and social media.  This role is a working supervisory role that understands the work trenches, workflow, and job priorities. (assisting callers, social media & email responses, etc.)  The AEA Supervisor also assists with hiring, quality control, training, and scheduling of associates, and is an active member of the AE Leadership team.   A few areas of responsibility include: - Assist with interviewing and hiring. - Manage team member performance. Set expectations, hold team accountable and celebrate successes.  - Provide feedback to team members via 1:1 meetings and semi-annual Performance Conversations. - Lead training on processes, communication and other skills necessary for success in the role. - Report progress toward goals and objectives. - Build a strong, healthy and productive team.    - Work collaboratively with other team supervisors to schedule team in an efficient and effective manner.  Required Skills/Experience: - 2+ years of leading a team in a customer service environment (to include Performance management and interviewing/hiring). - 4+ years of experience working in customer service. - Computer skills with MS Office products (Word, Excel, PowerPoint, Outlook) and an understanding of social media platforms. Tech savvy with the ability to quickly learn EMF specific programs. - Strong written and verbal communication skills, along with good interpersonal skills. - Strong organizational and administrative skills; strong attention to detail. Preferred Skills/Experience - Previous experience leading training a plus. - Ability to plan, organize, lead and direct small to medium projects a plus. - Candidates currently residing within the  greater Rocklin/Roseville area greatly preferred.   Full Time Shift Hours: Tuesday - Friday 12:30 PM - 9 PM & Saturday 8 AM - 5 PM Work Location:Onsite at our Rocklin, CA office. Hourly Rate:$19.89/hr + full time benefits Application Process:Candidates selected to move forward in the process will be asked to complete our social media and computer usage assessment. Key Words: Customer service supervisor, christian jobs, ministry jobs, church jobs, office manager, receptionist

Educational Media Foundation – K-LOVE, Air1, WTA & AccessMore is looking for a Talent Acquisition (TA) Advisor (Recruiter) to join our busy Talent Acquisition Team.   But we aren’t looking for just any Recruiter, we are looking for a person who values people and relationships. Someone who can manage multiple, complex requisitions while maintaining our high touch, high relational culture with our leaders and our candidates. A person that is a trusted Advisor to our managers in all things hiring! This role will reside in our Franklin, TN, offices and will have flexibility for a couple work-from-home days.   What qualities will the right person possess? - You love people! You have a service mentality and look for win-wins for all. - You are highly relational, approachable and think the best of people. - You feel personally accountable for ensuring you provide the best service possible. - You can work independently, but also enjoy collaboration with a team. - You’re a natural leader but are the first to roll up your sleeves to help when other areas of TA or HR get busy. - You are creative, a problem solver, social media & tech savvy. - Before saying “no”, you creatively think of ways to say “yes”. Our Talent Acquisition (TA) Advisor is responsible for full cycle management of the recruitment process for select positions within the ministry using innovative methods to source the most qualified candidates.  You will partner with hiring managers to ensure the process identifies top talent and the mission and values of the ministry are demonstrated at all phases.      What will your work involve? - Serve as full-cycle Recruiter for assigned positions, partnering with hiring managers on recruitment strategies and implementation. Ensure high service and a positive experience for both the hiring manager and candidates. - Design and implement overall recruiting strategy. Partner with hiring manager to gather hiring requirements and determine tactical approach to filling vacancy.  - Manage job requisitions – create the opening in our ATS and post on our websites and external posting sites as appropriate staying within budget.  - Manage job file from creation through closure ensuring regular input and contact with the candidate and hiring manager is maintained to create a positive experience and expedite cycle time. - Source candidates using a variety of search methods to build a robust candidate pipeline. - Conduct interviews using reliable recruiting and selection tools/methods to filter candidates. - Assess applicant’s relevant knowledge, skills, soft skills, experience, and aptitudes. - Monitor and apply HR recruiting best practices. - Partner with our Recruitment Marketing & Branding Specialist to utilize social media for recruiting, focusing on networking and seeking to connect with passive job candidates.  Screen incoming candidates for position and ministry fit. - After determining suitability, work with managers to establish schedule for interviews.  Partner with management to establish interview questions and other methods for screening, as appropriate. In coordination with the Talent Acquisition Manager, train and coach management and panel participants on effective and legally appropriate interview techniques.  - Manage candidates’ activity maintaining regular contact with both the candidate and the hiring manager.  Track in our ATS, updating based on candidate activity and status. - Communicate with candidate regarding status in a timely manner based on manager feedback.  Ensure personalized communication tailored to the position level and potential future interest in the candidate.  - Once final candidates are established, conduct reference checking and background screening as appropriate, based upon the position utilizing the completed job application. - Facilitate the offer process by extending the offer and negotiating employment terms. - Partner with HR Coordinator to communicate orientation schedule, ensuring welcome packet is sent and employee file established. - Stay abreast of recruiting trends and best practices. - Promote company’s reputation as a “best place to work”. - Perform other duties as assigned.  You’ll catch our attention if you have these skills and experience. - 3-5 years of full cycle recruiting experience in technology, professional and creative services; in-house or staffing agency. - Experienced in conducting different types of interviews (structured, competency, behavioral etc.). - Demonstrated verbal & written communication skills. Excellent interpersonal skills with the ability to develop sincere business/ministry relationships. - Strong attention to detail and organization skills. - Excellent follow through and multi-tasking ability. - Ability to influence, guide, and coach managers. Comfortable making decisions independently. - Ability to manage a wide range of relationships with a variety of stakeholders. - Must have experience working with confidential information. - Basic knowledge of Federal & State employment laws. - Exhibits versatility and flexibility. Regularly adapts to change while maintaining a positive attitude and high productivity. - Ability to develop healthy relationships with internal partners. - Computer literate – Outlook, Excel. iCIMS or other ATS/recruiting software system. Knowledge of LinkedIn Recruiter highly desirable. What can we offer you? This is an exempt position which offers a competitive salary of $58-63K/per year and a rich benefits package including medical, dental, vision (for team member and family), matching 401K, FSA, Parental leave with Baby Bonding pay, generous paid vacation, sick and holiday. In addition, you will enjoy the ability to pray openly, development and advancement opportunities, free access to LinkedIn Learning platform, meaningful work relationships and more. 

If you like making an impact through the web and social media, we may have the job for you! We are the largest non-profit Christian Media company in the country. Gotta love people, music & Christ. There's a lot of cool things that we love about our culture, but one of the coolest things is that everyone here is on-fire for our mission. Our environment is casual yet passionate, ministry focused yet fun.  We combine the best of both the ministry and media industries!     In our Digital Content Producer role, you will produce and publish the web pages for KLOVE.com and Air1.com. This includes editorial review of the content for quality assurance, search engine optimization (SEO), brand standard compliance and day-to-day administration and support. Success in this role depends on your attention to details and eagerness to explore new ways to optimize and create our digital content. This role resides in our Franklin Studio, TN. In office and WFH hybrid model.

Our Director of Planned Giving provides leadership in planning, developing, and implementing a comprehensive planned giving program, and requires the knowledge and skills to cultivate, solicit, close and steward planned and leadership gifts, including endowment gifts. This role focuses on partnering with donors whose gifts will help future generations.   Some of what you will be doing: - Work with the Chief Engagement Officer to develop annual plans and supporting budgets to development a sustained, comprehensive planned giving program. - Assess planned giving performance against both annual goals and plans. Provide strategic recommendations based on operational analysis, research, and projections, cost identification and allocation, and resource analysis. Ensure tools and systems are in place to provide critical operational and project information to the President/CEO and others and make actionable recommendations on both strategic goals and operational constraints. - Develop, direct, and implement a comprehensive planned giving program with a primary emphasis on charitable bequests and bequest-like gifts, non-cash gifts and gifts for endowment. - Understand the various competencies needed to lead a comprehensive planned giving program, including the following: Planned gift prospect identification, cultivation, solicitation and stewardship; Planned gift strategies and benefits; Charitable tax savings and regulations; Marketing planned gifts to targeted segments of loyal donors; Donor stewardship; Estate gift administration. - Leverage the resources of the EMF Donor Engagement Team in developing a planned giving program that captures the potential of EMF’s large base of loyal donors, engaging potential donors and stewarding planned gift donors for a lifetime of meaningful connection. - Strategically manage a portfolio of planned giving prospects, often in partnership with members of the EMF Donor Advisor team. - Serve as a strategic partner for Donor Advisors on individual donor relationships when planned giving vehicles may be central to securing commitments, including opportunities for joint donor visits and blended gift conversations to address donors’ philanthropic and financial goals. - Identify planned giving prospects through both internal and external resources. - Leverage the engagement of EMF leadership in Planned Giving and key donor relationships. - Work with the Donor Community Manager to develop and implement effective donor stewardship strategies to achieve meaningful lifelong communication and engagement of legacy donors. - Work with the Donor Community Manager to manage the Entrust Donor Community through stewardship of donors who have communicated their intent to leave EMF in their estate plans, including in-person or virtual visits, communication and stewardship reports, and invitations to various events. - Provide strategic guidance, support, training, and donor/marketing/stewardship materials for national fundraising staff. - Direct planned giving marketing efforts, working closely with the Marketing & Communications and Fundraising Teams. Secure donor testimonials for use in collateral materials. - Use donor management database to proactively manage planned giving prospects, donors, community members, and open estates. - Work with Gift Processing to manage, track and facilitate pending estate gift distributions, maintaining communication with personal representatives/executors and providing regular status reports on pending estate distributions for leadership. Here's some experience we are seeking: - Experience developing a comprehensive planned giving program with a large, national base of loyal donors. - Demonstrated ability to engage donors across all levels of giving in discussions about their values as well as personal and family financial/philanthropic goals. - Proven ability to solicit and steward donor relationships with current and deferred gifts. - Experience partnering across other areas of philanthropy. - Knowledge and experience with a range of planned gift strategies. - Superb organization skills, communication skills, and proven interpersonal abilities while also able to focus on the details. - Solid understanding of direct marketing and multichannel marketing principles. - Display diplomacy, tact, and the ability to work across diverse internal and external constituents, building credibility and constructive professional relationships. - Demonstrate a strong degree of accountability, decision-making and ownership of programs, projects, and outcomes. - Strong moral and ethical character and a commitment to EMF’s mission of inspiring and encouraging others to have a meaningful relationship with Christ. - Proficient in Microsoft Office Suite, Microsoft Teams and Salesforce or comparable database. - A collaborative and flexible style, with strong service mentality. Need to be seen as a team player. - Excellent interpersonal skills with the ability to develop sincere business/ministry relationships. - Strong written and verbal communication and presentation skills. - Demonstrated commitment to the social sector with a passion for our mission and values. What we can offer you As the nation’s largest nonprofit Christian Media organization, we provide a competitive salary – and that’s not all! Our Total Rewards package also includes outstanding medical, dental and vision protection, as well as a robust 401K plan. You will have access to a wide variety of programs to help you balance your work and personal life, including a generous paid time off policy, learning, growth and advancement opportunities. Even better, we have some cool not so usual benefits, like the ability to pray openly, be plugged in at Christian concerts (such as K-LOVE fan awards, K-LOVE cruise), and represent our ministry at industry association.

      Are writing and helping others your strengths?   If so, have we got the position for you!     Our Audience Engagement team has an opening for an Audience Engagement Specialist.    Because of our interactions with listeners, our Audience Engagement team serves as an extension of what is happening on-air. We enhance the listener experience through our level of customer service, offering accurate and timely responses to their inquiries.    The role of supporting and responding to listeners requires the ability to listen well, show empathy, effectively address the inquiry using conversational communication. We problem solve using ministry guidelines, balancing with creative solutions, improvisation, and discernment. It’s a high energy, fast-paced, fast-changing position because the volume and momentum are media and technology driven.   What you’ll be doing… - Delivering outstanding service through written and verbal communication and effective follow-up. Communication channels include phones, email correspondence, social media and text. - Respond to a high volume of email correspondence. (Lots of writing!) - Assist our donors with account updates and listeners with questions through live phone calls. (Lots of calls!) - Respond to social media. (Lots of social media!) - And more!   Success for this position is based on understanding and portraying the EMF brands, knowing our listening audience and being personally passionate about our mission and values.    What we’re looking for... - 2+ years of experience working in a customer service environment. - Prior experience as a receptionist, writing correspondence or in customer service a plus! - Strong written and verbal communication. (Writing samples required) - Ability to multi-task inbound/outbound calls and written correspondence with a high level of accuracy. - Strong attention to detail. - Minimum keyboard speed of 45 WPM. - Strong computer skills; with Microsoft Office (Word, Excel, Outlook), search engines, Social Media forums and smart devices. - Understanding and knowledge of our ministry or Christian music is helpful. - Ability to work independently, problem solve and contribute to the team. - Candidates currently in the Franklin, TN area preferred.     Shift Hours:  Monday - Friday, 6am - 2:30pm   Hourly Rate:  $16/hr   Work Location:  Franklin, TN     APPLICATION INSTRUCTIONS: Please attach writing samples in addition to your resume. *writing samples could include personal letters or business correspondence, reports, etc.     What to expect when you apply... - Upon applying you will receive a confirmation email.  If you don't, check your junk mail folder. - You will be contacted via email to inform you of your application status. So keep an eye on your email inbox (and junk mail folder). - If selected to move forward in the process, you will be invited to complete an online assessment (computer usage and social media). - If that goes well, you'll interview with the team.   Key words: Ministry Jobs, Christian Jobs, Correspondence, Email, Social Media, Receptionist, Customer Service, Call Center, Faith-based Jobs, Non-Profit, Church, Openings, Media, Broadcasting

  Our Field Technicians are on the road a lot traveling from site to site supporting our Engineering Department by working on RF, IP, and audio equipment used at EMF signal sites around the region. This role provides support to the Regional Field Engineers by troubleshooting problems in the field as well as performing field proofs on signals, equipment maintenance and installation, and ensuring proper operation of signals.  

    Because of our interactions with listeners, our Audience Engagement team serves as an extension of what is happening on-air. We enhance the listener experience through our level of customer service, offering accurate and timely responses to their inquiries.  As an Audience Engagement Associate (aka Customer Service Associate) you will be assisting callers and responding to social media (and other tasks as assigned).   The role of supporting and responding to listeners requires the ability to listen well, show empathy, effectively address the inquiry using conversational communication. We problem solve using ministry guidelines, balancing with creative solutions, improvisation, and discernment. It’s a high energy, fast-paced, fast-changing position because the volume and momentum are media and technology driven.   What you’ll be doing… - Delivering outstanding service through written/verbal communication and effective follow-up. Communication channels include phones, social media, email correspondence, and text. - Respond to social media. (Lots of social media!) - Assist our donors with account updates, and listeners with questions through live phone calls. (Lots of calls!) - And more!   Success for this position is based on understanding and portraying the EMF brands, knowing our listening audience and being personally passionate about our mission and values.    What we’re looking for - 2+ years of experience working in a customer service environment. - Prior experience as a receptionist, writing correspondence or in customer service a plus! - Strong written and verbal communication.  - Ability to multi-task inbound/outbound calls and written correspondence with a high level of accuracy. - Strong attention to detail. - Minimum keyboard speed of 45 WPM. - Strong computer skills; with Microsoft Office (Word, Excel, Outlook), search engines, Social Media forums and smart devices. - Understanding and knowledge of our ministry or Christian music is helpful. - Ability to work independently, problem solve and contribute to the team. - Candidates currently in the Franklin, TN area preferred.   Shift Hours: Monday - Friday from 6am - 11:30am   Hourly Rate:  $13.25/hr     What to expect when you apply... - Upon applying you will receive a confirmation email.  If you don't, check your junk mail folder. - You will be contacted via email to inform you of your application status. So keep an eye on your email inbox (and junk mail folder). - If selected to move forward in the process, you will be invited to complete an online assessment (computer usage and social media). - If that goes well, you'll interview with the team.  

      Are writing and helping others your strengths?   If so, have we got the position for you!     Our Audience Engagement team has a temporary opening for an Audience Engagement Specialist.(Correspondence)   Because of our interactions with listeners, our Audience Engagement team serves as an extension of what is happening on-air. We enhance the listener experience through our level of customer service, offering accurate and timely responses to their inquiries.    The role of supporting and responding to listeners requires the ability to listen well, show empathy, effectively address the inquiry using conversational communication. We problem solve using ministry guidelines, balancing with creative solutions, improvisation and discernment. It’s a high energy, fast-paced, fast-changing position because the volume and momentum are media and technology driven.   What you’ll be doing… - Delivering outstanding service through written and verbal communication and effective follow-up. Communication channels include phones, email correspondence, social media and text. - Respond to a high volume of email correspondence. (Lots of writing!) - Assist our donors with account updates, and listeners with questions through live phone calls. (Lots of calls!) - Respond to social media. (Lots of social media!) - And more!   Success for this position is based on understanding and portraying the EMF brands, knowing our listening audience and being personally passionate about our mission and values.    What we’re looking for... - 2+ years of experience working in a customer service environment. - Prior experience as a receptionist, writing correspondence or in customer service a plus! - Strong written and verbal communication skills. (Writing samples required) - Ability to multi-task inbound/outbound calls and written correspondence with a high level of accuracy. - Strong attention to detail. - Minimum keyboard speed of 45 WPM. - Strong computer skills; with Microsoft Office (Word, Excel, Outlook), search engines, Social Media forums and smart devices. - Understanding and knowledge of our ministry or Christian music is helpful. - Ability to work independently, problem solve and contribute to the team. - Candidates currently in the Franklin, TN area preferred.     Temporary Duration: Through the end of 2021 (possibly longer)   Shift Hours:  Monday - Friday, 6am - 2:30pm   Hourly Rate:  $16/hr   Work Location:  Franklin, TN     APPLICATION INSTRUCTIONS: Please attach writing samples in addition to your resume. *writing samples could include personal letters or business correspondence, reports, etc.     What to expect when you apply... - Upon applying you will receive a confirmation email. If you don't, check your junk mail folder. - You will be contacted via email to inform you of your application status. So keep an eye on your email inbox (and junk mail folder). - If selected to move forward in the process, you will be invited to complete an on-line assessment (computer usage and social media). - If that goes well, you'll interview with the team. Key words: Christian Jobs, Ministry, Church, correspondence, receptionist, customer service, administrative, clerical, office, email, social media, phone  

Educational Media Foundation (EMF) is the largest Christian broadcasting network in the country with a growing set of media brands in radio, podcasting, streaming, publishing, movies and live events.   We are currently looking for a VoIP Engineer II to maintain our on-premise Cisco CUCM & UCCX, Cisco Cloud Contact Center, and other auxiliary telephony systems. We are in the process of moving our headquarters to the Nashville, Tennessee area and you will be involved from the ground up as we install the phone infrastructure in our new EMF headquarters!   Our phone systems are a critical tool within our ministry as we have our pastoral care team members taking calls to pray with and minister to those in need.  Each call matters and can make a difference in someone’s life!   In this role, you'll support projects for VoIP initiatives, plan, and configure advanced features as requested by various business stakeholders and contact centers to ensure that our telephony requirements are met. You will need to collaborate with various technical teams to validate technical designs, ensure system deliverables are completed on time, and technical solutions are adequately tested before deployment.   This is a position is based in Nashville, TN area   A few tasks that you'll be responsible for: - Serve as Tier II escalation point for all staff voice needs. - Provide technical support and troubleshooting for Cisco switching and routing infrastructure including Voice Gateways, ATA’s, ISR’s, Nexus, & Catalyst devices. - Provide enhancements to support daily operations for Cisco Unified Communications Manager, Unity Connections, & Cisco Unified Contact Center Express based on business stakeholder requirements. - Ensure architecture, security, design, development, and testing standards are up-to-date and adhered to including the creation of technical documentation. - Provide guidance to system security and ensure practices meet PCI certification processes. - Keep current with technology and trends and propose governing principles to guide decision making pertinent to telephony infrastructure   Technical skills necessary to be Successful: - 5+ years hands-on LAN and WAN design, implementation, and troubleshooting required. - 5+ years hands-on design, implementation, and troubleshooting of Cisco Unified Communications systems, including: Cisco Unified Communications Manager (Call Manager), Cisco Unity Connection, Cisco Unified Presence Server/IM & Presence, Cisco Emergency Responder, Cisco Unified Contact Center Express, Cisco Unified Intelligence Center, VCS Expressway architectures, Cisco Unified Workforce Optimization and Quality Management, Cisco Unified Border Elements, & Cisco Voice Gateways. - 5+ years hands-on implementation, and troubleshooting of telephony and data circuits, including: Fiber Circuits, Internet Circuits, SIP Trunks, T1 Lines, MPLS, ISDN PRI's, & Analog Lines required. - 5+ years hand-on design, implementation, and troubleshooting of Cisco Routing and Switching equipment required. - Active Cisco Professional Level Certifications (e.g. CCNA) preferable   Nice to have skill sets: - Auxiliary Telephony Systems - Asterisk PBX Server, Session Border Controllers, and Singlewire InformaCast, PA System (IP/Analog). Experience desired. - Contact Center Technology, Video and/or Tele-presence collaboration, and Data Center Networking Experience desired. - Experience with Cisco Partner/Reseller Environment, Cisco Security Solutions (ASAs, IDS/IPA/802.1x, Dynamic Routing Protocols (BGP, OSPF, EIGRP), and Remote Teleworker Connectivity (IPSec VPNs, SSLVPNs, DMVPN) preferred.   Benefits and More: We offer a rich compensation and benefits package including medical, dental, vision, matching 401K, generous paid vacation, sick and holiday. In addition, you will enjoy the ability to pray openly; development and advancement opportunities; meaningful work relationships and more.    Learn more about us at www.klove.com    

  Promotions Coordinator  - Boston, MA, Change lives 1 event at a time!   Our Boston Promotions Team is responsible for promoting the radio station within the area. But they do so much more than represent the ministry at concerts & events.  Majority of the work they do Mon - Fri, takes place “behind-the-scenes", but is absolutely necessary if we are to be successful in front of an audience.  Responsibilities like researching possible events, calling on potential partners, winner communication & coordination, scheduling staff & volunteers for events, etc. Boston is a brand new market for us and we are excited to be here! We are looking for someone who can thrive in a fast-paced environment, someone who is skilled ion building strong relationships with partners and growing our Boston market.    And then there's the actual "promotions" work... transporting all the equipment to the event setting it up & breaking it down afterwards.  Coordinating booth volunteers, talking to people about the ministry, etc.  It's physical & often involves evenings & weekends.   As you can see, it's a pretty big job that is more complex than people realize.  But it is also rewarding.  Knowing that you're playing a part in bringing people closer to Jesus is so amazing. If you think you have what it takes, read on to see what we're looking for in our ideal candidate!  The Promotions office is located in Waltham.   Some of what you will be doing: - 60% of your time will be spent in an administrative capacity vs 40% events, subject to change due to office strategy and seasons. - Creativity is a big part of this role as you will be coming up with new ways to reach our audience on Instagram through event engagement and campaigns.  - Successfully execute administrative functions, winner communication, internal processes, prizing, and on-air content.  - Develop and build relationships within the community that result in promotional partnerships that align with and grow our target market. - Participate in and evaluate local promotional events. Pro-actively stay informed of and participate in, community, church, and major city events. Strategically and creatively evaluate and plan participation for the strongest impact. - Pro-actively suggest and create new and innovative ways to reach potential listeners and spotlight K-LOVE. Examples of these would be event sponsorships, Christian concerts, community events, awareness walks/runs and local sporting events.  - Work with local promoters and ministries to promote events that are consistent with the format and audience for K-LOVE. Look for ways to promote EMF stations at these events through displays, stage presence, and other creative options. - Partner with Brand Managers ensuring consistency and integrity of brand communication and events that may have a national tie-in and/or involve national organizations (record companies, large ministries), etc. - Help to schedule and staff all EMF booth activities. Develop a team of approved volunteers to partner in positively representing K-LOVE  and assisting you with promotional activities at appropriate events and concerts. Ensure logistics of events are set up in terms of booth displays, bins of promotional items, ministry resources and enter to win opportunities. - Collaborate with other EMF Regional Departments like Donor Engagement (DE).  When appropriate, share potential promotional partner/donor information including details about discussions and relationships. When called upon, participate in DE events serving as local representation for DE in greeting and “caring for” major and principal donors at events such as concerts. - Update “Concert/Event” page on EMF Websites. Educate listeners on how to enter the data directly onto the K-LOVE websites. - Requires some local travel to participate in local events.  Background and experience we're looking for: - Experience working in an office, doing administrative and social media work. - Understanding of radio promotional and marketing techniques. - Excellent interpersonal skills with the ability to develop sincere business/ministry relationships. - Strong communication and presentation skills; confident, self-managed, eager, transparent.  - Solid computer skills - MS Office (Outlook, Word & Excel), ability to learn new systems quickly. - High level of attention to detail. - And most importantly, you need to have a sincere passion & enthusiasm for the ministry of K-LOVE and "get" what we are all about.  - BS/BA degree (or in progress) in marketing, broadcasting, mass communications, public relations, or equivalent. Great Benefits & Culture This is a non-exempt position paying $19-20/hour and we offer a rich benefits package including medical, dental, vision, matching 401K, generous paid vacation, sick and holiday. In addition, you will enjoy the ability to pray openly, development and advancement opportunities, free access to LinkedIn Learning platform, a mentor, meaningful work relationships and more.    Additional info about this position...  - When out at events, this is a very physical position. Our Promotions team can be on their feet for several hours and regularly lift and transport heavy booths & equipment. You must be able to meet this requirement. - Must have a valid driver’s license & reliable transportation; background check will be conducted.

    As you look for your next position, you probably look for something that is more meaningful and significant.  You want to be surrounded by a skilled team who shares their passion for success.  You want an environment that is progressive and encourages personal and professional development.   But not everyone considers combining their professional skills with their faith. We’re the largest Christian broadcasting network in the country with a growing set of media in Radio, podcasting, streaming, publishing, and live events. The word of Jesus speaks for itself, but we’re in a position where we partner with the message of Christ to bring hope to our growing listener base. You can view our mission and values here Mission, Beliefs & Values.    We are currently looking for a Director of Infrastructure to lead our infrastructure team (Servers, Networks), as well as our Database Administration and Unified Communications teams.  You’ll lead in a matrixed environment with many stakeholders.  Be a change agent, build trust, and understand how to balance results and relationships.    This position can be based out of either Rocklin, California  (the greater Sacramento area) or Nashville, Tennessee.